Frequently asked questions

Absolutely, we understand that dietary restrictions and allergies are an important consideration for many people. We strive to make our menu as inclusive as possible by providing skilled chefs that adapt almost any recipe to suit an allergen-free option and accommodate your specific dietary needs.

Our menu can be made gluten-free (GF), dairy-free (DF), or (LF) lactose-free as these are the most common dietary restrictions. However, we are equipped to cater to a wide range of other allergens and intolerances as well. These include but are not limited to wheat, lactose, nuts (including peanuts and tree nuts), eggs, soy, shellfish, fish, lupins, FODMAP, sulphites, and more.

We will go through any allergies, aversions, or intolerances when coming on board. This allows our chefs to guide you through the menu, suggest suitable dishes, and make necessary modifications to recipes to ensure your meal is both safe and delicious.

We take food allergies and intolerances very seriously, and we will do everything we can to accommodate your needs and provide you with a worry-free dining experience.

We offer both family-style and individual meal preparation options to suit your needs. Family-style meals come in a single container with three to eight servings, perfect for reheating and sharing with the whole family. Individual meals are single servings, ideal for those who prefer portion control.

We do bulk meal preparation, which means we can prep for the whole week or two weeks with some meals frozen and some fresh. Both family-style and individual meals can be prepared fresh or frozen, allowing for convenient bulk meal prep for up to two weeks.

Absolutely, we’re passionate about sharing our love for cooking and empowering you and your family to create delicious, chef-inspired meals in your own kitchen. Whether you’re a complete beginner or looking to enhance your existing skills, we’re here to guide you every step of the way. Our team has extensive experience working with individuals of all ages and skill levels, and abilities helping them build confidence and independence in the kitchen. We offer personalised one-on-one cooking classes and tailored programs designed to meet your specific needs and goals.

We get it. No one likes being limited to a boring menu. We’re happy to accommodate your dietary needs and preferences. Our chefs are skilled at creating custom meals tailored to your specific requirements. Just let us know what you’d like, and we’ll prepare a delicious meal that suits your tastes and dietary restrictions. Check out our menus on this site.

Absolutely! Simply let us know and we’ll reproduce your recipe.

The quantity of food we can prepare for you is limited only by the time we have available and the complexity of the dishes. As a general rule, our team can typically create approximately 30 main courses, accompanied by a couple of dessert options and a selection of snacks, within an eight-hour timeframe. However, this is just an estimate, and the actual amount may vary depending on the specific menu choices and the intricacies involved in their preparation.

The minimum order quantity varies depending on the dish. For instance, if you’re ordering beef lasagna, you must order at least four portions. The menu lists the minimum order quantity next to each meal. Our team will assist you and review your order to ensure it meets the minimum requirements and aligns with your desired portion sizes.

Generally, no – providing the equipment is available and your budget allows for the time needed. We’ll cook as many as you need. Of course be mindful if you have the fridge and or freezer space. We’ll help you navigate this.

Yes, you can freeze most meals – provided you have the space in a good working freezer. Generally, all food including casseroles, pasta and rice dishes, roasts, and soups are freezable. Of course some things freeze better than others. Once again it’s best to check with our expert chefs. Certain things like our super fresh selection of salads, or yummy cookies are not freezable.

This will depend on what equipment you have available and what type of meal. Generally, a microwave, air-fryer, oven, griller, or even a smart reheating lunchbox can do the job. For soups, curries, and casseroles a saucepan works well too. If you’d like guidance on how best to reheat your food our chefs will show you how.

Not really, but we generally say not much can happen under 3-5 hours. This time includes shopping time, meal preparation, and cleaning up.

The cost of each meal can vary depending on several factors. These factors include the specific ingredients used in the meal, the type and quality of those ingredients, and the overall portion size of the meal. Additionally, the cost will be influenced by the ingredients you already have on hand, as this will reduce the need for additional purchases.

While the final cost is ultimately determined by your grocery purchases, our approach is to always prioritize minimizing food costs as much as possible. This means that we will always strive to find the most cost-effective options for your meals while still ensuring that they meet your dietary needs and preferences. You retain full control and choice over your grocery purchases, allowing you to select the specific ingredients and brands that align with your budget and preferences.

Absolutely, we’re happy to accommodate requests for organic food whenever possible. If we can source all or most of the ingredients for your meals organically, we’ll definitely do so.

Please keep in mind that organic products often come at a higher price point compared to conventional options. This means that your overall grocery bill may be slightly higher if you choose to go organic.

We believe in transparency and open communication, so we’ll always discuss the options with you beforehand. This way, you can make informed decisions about your meals and ensure that you’re getting exactly what you need while staying within your budget.

Salads and some snack items typically last two to three days, while main meals and soups can be kept in the fridge for up to five days and frozen for up to three months. Due to the food being cooked fresh in your home, it will have the maximum shelf life possible, provided your fridge and freezer are in good working order, and not overloaded.

Additionally, ensure you practice hygienic food handling, such as using clean utensils and avoiding direct hand contact or dipping fingers into the food to prevent pathogen introduction.

Once again your expert chef will go through each meal and let you know if you need help.

We specialize in kitchen and food-related services, including cupboard and fridge cleaning, freezer restocking, food budgeting, shopping, and meal planning. While our focus is on meal preparation, we can sometimes assist with other tasks like home cleaning, appointment transportation, yard maintenance, grooming, and mobility exercises. Please contact us to discuss your specific needs and determine if we’re the right fit to assist you.